How long does it take for support questions to be answered?

All queries or tickets are normally answered within few hours or less. It is usually much faster – often within few minutes. We also guarantee that all tickets will be answered within 24 hours.

Was this answer helpful?

 Print this Article

Also Read

Will I be able to upgrade or downgrade my package any time?

Yes. You can do this easily without interrupting your services just by logging a ticket at our...

Do you accept international customers, orders and domains?

Yes, we run an international company / business and we are very pleased to have customers from...

Do you have a web site builder?

Yes we have an advanced website builder available in the control panels of all users that enables...

Will I get any Free SSL certificate? Or can you install a paid SSL certificate for me?

Yes, we provide FREE self-signed certificates to all our customers. These works just like any...